SteelNotes Terms of Service

Effective date: [TO BE SET ON LAUNCH DAY]
Last updated: [TO BE SET ON LAUNCH DAY]

These Terms of Service ("Terms") are a binding agreement between you and Pitts Ventures LLC, a Florida limited liability company ("Pitts Ventures," "we," "us," or "our"), governing your use of the SteelNotes mobile application and related services (collectively, the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

These Terms include a binding arbitration clause and a class-action waiver in Section 14. Please read them carefully.

This document is not legal advice and has not been reviewed by a lawyer. You should have an attorney review it before publishing.

1. Eligibility

You must be at least 13 years old to use the Service. If you are between 13 and 18 (or the age of majority in your jurisdiction, whichever is higher), you may only use the Service with the consent of a parent or legal guardian, who agrees to be bound by these Terms on your behalf and is responsible for your use of the Service.

The Service is currently offered only in the United States and Canada. By using the Service, you represent that you are accessing it from one of these countries.

2. Your account

To use the Service, you must create an account using Sign in with Apple or an email address and password. You are responsible for:

Providing accurate information during signup.
Keeping your credentials secure.
All activity that occurs under your account.

You may not share your account, transfer it, or let anyone else use it. Notify us promptly at admin@steelnotes.app if you believe your account has been compromised.

3. Your content

You own your content. Notes, images, voice memos, and other materials you create or upload to the Service ("Your Content") remain yours. We do not claim ownership of Your Content.

License to operate the Service. To provide the Service, we need permission to handle Your Content. You grant Pitts Ventures a non-exclusive, royalty-free, worldwide license to host, store, transmit, sync, display, process, and create technical copies of Your Content solely for the purpose of operating and providing the Service to you, including by passing Your Content to the third-party AI providers described in our Privacy Policy when you use AI features.

This license does not allow us to:

Use Your Content for marketing or promotion.
Train our own or any third party's AI models on Your Content.
Create derivative works of Your Content for any purpose other than operating the Service for you.
Share or redistribute Your Content to third parties other than the subprocessors disclosed in our Privacy Policy.

The license ends when you delete the relevant content or your account, except for backups that may persist for a limited time as described in our Privacy Policy.

Your responsibility. You are solely responsible for Your Content. You represent that you have all necessary rights to upload it and that it does not violate any law or third party's rights.

4. Acceptable use

You agree not to:

Use the Service to store or process content that is illegal, infringing, defamatory, harassing, or sexually explicit involving minors.
Reverse engineer, decompile, or attempt to extract the source code of the App, except as permitted by law.
Interfere with, overload, or disrupt the Service or its infrastructure.
Attempt to access another user's account or content.
Use the Service to build a competing product or train a machine learning model.
Circumvent any rate limits, access controls, or technical restrictions.

We may suspend or terminate accounts that violate these rules.

5. AI features

The Service uses third-party AI providers (currently Anthropic via Amazon Bedrock, Amazon Transcribe, and optionally Google Gemini) to process images and audio you submit. AI output may contain inaccuracies, omissions, or errors. You should not rely on AI output for any decision where accuracy matters without verifying it yourself. We are not responsible for actions you take based on AI output.

6. Service availability

We aim to keep the Service running but do not guarantee uninterrupted availability. The Service is provided "as is." We may modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will provide reasonable notice and an opportunity to export Your Content before any permanent shutdown of the Service.

7. Pricing and payment

The Service is currently free to use. We may introduce paid features, subscriptions, or in-app purchases in the future. If we do:

Prices and terms will be disclosed in the App before purchase.
Subscriptions will auto-renew at the then-current price for the same billing period unless canceled at least 24 hours before the end of the current period.
You can manage and cancel subscriptions in your Apple ID account settings.
All purchases are processed by Apple and are subject to Apple's refund policy. We do not provide refunds beyond what Apple offers, except where required by law.

8. Apple-specific terms

You acknowledge that these Terms are between you and Pitts Ventures, not Apple, and that Apple is not responsible for the App or its content. Apple has no obligation to provide maintenance or support for the App. In the event the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation. Apple is not responsible for addressing any claims relating to the App, including product liability claims, claims that the App fails to conform to legal or regulatory requirements, and claims arising under consumer protection or similar legislation. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

9. Termination

You may stop using the Service at any time. You may delete your account using the in-app account deletion flow, which will remove Your Content from our active systems within 30 days, subject to the backup retention described in our Privacy Policy.

We may suspend or terminate your account if you violate these Terms, if required by law, or if continued operation creates risk to the Service or other users. We will give you notice and an opportunity to export Your Content where reasonably possible.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF AI OUTPUT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

YOU ARE RESPONSIBLE FOR MAINTAINING YOUR OWN BACKUPS OF YOUR CONTENT. WE ARE NOT LIABLE FOR ANY LOSS OF YOUR CONTENT.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PITTS VENTURES AND ITS OFFICERS, MEMBERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, OR FOR LOST PROFITS, REVENUES, DATA, OR GOODWILL, ARISING FROM OR RELATING TO THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY ARISING FROM OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

Some jurisdictions do not allow these limitations, so they may not apply to you in full.

12. Indemnification

You agree to indemnify and hold harmless Pitts Ventures and its officers, members, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from (a) Your Content, (b) your use of the Service, (c) your violation of these Terms, or (d) your violation of any third party's rights.

13. Governing law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws rules. The federal and state courts located in Palm Beach County, Florida have exclusive jurisdiction over any matter not subject to arbitration under Section 14.

14. Arbitration and class-action waiver

Please read this section carefully. It affects your legal rights.

Agreement to arbitrate. You and Pitts Ventures agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute") will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, rather than in court, except as set out below.

Small-claims carve-out. Either party may bring an individual action in small-claims court for any Dispute within the court's jurisdiction, in lieu of arbitration.

Injunctive relief carve-out. Either party may seek injunctive or equitable relief in court to protect intellectual property rights.

Class-action waiver. YOU AND PITTS VENTURES AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

Arbitration procedure. The arbitration will be conducted in Palm Beach County, Florida, or by video, at the consumer's election. The arbitrator's decision will be final and binding. Judgment on the award may be entered in any court of competent jurisdiction.

30-day opt-out. You may opt out of this arbitration agreement by sending written notice to admin@steelnotes.app within 30 days of first accepting these Terms, stating your name, account email, and a clear statement that you wish to opt out. If you opt out, Section 13 (Governing Law) governs all Disputes.

Severability of waiver. If the class-action waiver is found unenforceable as to any claim, that claim must be brought in court under Section 13, and the rest of this Section 14 still applies to all other claims.

15. Changes to these Terms

We may update these Terms from time to time. If changes are material, we will notify you in the App or by email at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

16. Miscellaneous

Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Pitts Ventures regarding the Service.

Severability. If any provision is found unenforceable, the rest remains in effect.

No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.

Assignment. You may not assign these Terms. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.

Contact.
Pitts Ventures LLC
719 North Rd
Jupiter, FL 33458
admin@steelnotes.app