Steel Notes Terms of Service
These Terms of Service ("Terms") are a binding agreement between you and Pitts Ventures LLC, a Florida limited liability company ("Pitts Ventures," "we," "us," or "our"), governing your use of the Steel Notes mobile application, website, cloud-sync service, and related features (collectively, the "Service"). By creating an account, accepting these Terms, or using the Service, you agree to them. If you do not agree, do not use the Service.
1. Eligibility and availability
You must be at least 13 years old to use the Service. If you are under the age of majority where you live, you may use the Service only with permission from a parent or legal guardian who agrees to these Terms on your behalf and is responsible for your use.
The Service is currently offered only in the United States and Canada. You may not use or export the Service in violation of US export-control or sanctions laws, and you represent that you are not located in an embargoed country or on a US government restricted-party list.
2. Your account and license
You may create an account using a verified email address and password or Sign in with Apple. You are responsible for providing accurate information, keeping your credentials and devices secure, and all activity under your account. You may not share, sell, transfer, or permit another person to use your account. Notify us promptly at admin@steelnotes.app if you believe your account has been compromised.
Subject to these Terms, Pitts Ventures grants you a personal, limited, revocable, non-exclusive, non-transferable license to install and use the App on Apple-branded products that you own or control, as permitted by the Apple Media Services Usage Rules, solely for your personal, non-commercial use of the Service. The App is licensed, not sold. We and our licensors retain all rights not expressly granted to you.
3. Your content
You own your content. Notes, imports, web clips, images, photographs, PDFs, audio, links, and other materials you create, import, or upload ("Your Content") remain yours. We do not claim ownership of Your Content.
License needed to operate the Service. You grant Pitts Ventures a non-exclusive, worldwide, royalty-free license to host, store, reproduce, transmit, sync, display to you, format, and process Your Content solely as needed to provide, secure, support, and improve the operation of the Service for you. This includes creating technical copies, processing content through the AI and infrastructure providers described in the Privacy Policy when you request those features, and using automated fallback providers when a selected AI provider fails or returns an unusable response.
We do not use Your Content for advertising, marketing, or training our own AI models, and we do not intentionally opt it into a third-party AI provider's model-training program. This operational license ends when Your Content is deleted from our active systems, except for limited backups, trash, audit, legal, and security retention described in the Privacy Policy.
Your responsibility. You are responsible for Your Content and represent that you have the rights and permissions needed to use, copy, upload, and process it through the Service. Saving an article, quotation, photograph, book page, PDF, recording, or other third-party material does not transfer its copyright or other rights to you. You must comply with applicable law and any restrictions imposed by the content owner.
4. Acceptable use
You may not:
- Use the Service or AI features for unlawful, fraudulent, infringing, abusive, harassing, defamatory, or dangerous activity.
- Create, upload, or process sexual content involving minors or content that exploits or endangers a child.
- Access or attempt to access another person's account, content, credentials, or non-public systems.
- Probe, scan, disrupt, overload, damage, or interfere with the Service or another user's use of it.
- Introduce malicious code, evade security controls, circumvent usage or billing limits, or misrepresent subscription or entitlement information.
- Scrape, resell, sublicense, or use the Service to build a competing service or train a machine-learning model, except with our written permission.
- Reverse engineer, decompile, disassemble, or attempt to derive source code except to the limited extent applicable law expressly permits despite this restriction.
We may investigate violations and suspend, limit, or terminate access when reasonably necessary to protect the Service, users, or others.
5. AI and third-party content features
Steel Notes can process content on your device or through third-party services, currently including Anthropic Claude through Amazon Bedrock, Google's Gemini API, OpenAI's API, Amazon Transcribe, Google Books, and Open Library. Depending on your settings, provider availability, or an automatic fallback, content submitted for a cloud AI feature may be sent to more than one listed AI provider. The Privacy Policy explains these disclosures in more detail.
AI-generated and third-party results may be inaccurate, incomplete, offensive, outdated, or subject to third-party rights. They are provided for assistance and general information only. Verify important output and do not rely on the Service for medical, legal, financial, safety-critical, or other professional decisions. You are responsible for how you use, edit, and share generated output.
The availability, performance, and terms of third-party services can change. We may add, remove, or replace a provider or model, provided that we update our disclosures and obtain any consent required by law.
6. Service operation and changes
We work to keep the Service available but do not promise uninterrupted, timely, secure, or error-free operation. Sync conflicts, device failures, third-party outages, beta features, AI errors, and software defects can result in delay or loss. Keep independent backups and use the export feature periodically.
We may update, limit, suspend, or discontinue features. If we permanently discontinue the cloud Service, we will make reasonable efforts to provide advance notice and an opportunity to export available content when practicable, but emergency, legal, or security circumstances may prevent advance notice.
7. Trials, subscriptions, and payment
Core note-taking functionality may be available without a paid subscription. Cloud AI features require an active entitlement after any trial or complimentary period ends.
Server-provided trial. Eligible accounts receive a one-week AI trial that normally starts on the first cloud AI request, not when the account is created. This trial does not automatically convert into a paid subscription, and you are not charged merely because it expires. AI features become unavailable unless you purchase a subscription or we grant an extension or complimentary access. We may determine trial eligibility, prevent abuse, and modify or discontinue trials for future users.
Apple subscription. Steel Notes offers a monthly auto-renewable subscription through Apple's in-app purchase system. The price and currency shown in the App Store purchase sheet at the time of purchase control. Payment is charged to your Apple Account after you confirm the purchase. The subscription automatically renews for another monthly period at the then-current price unless you cancel through Apple before renewal. Apple may begin attempting renewal during the 24 hours before the end of the current period.
You can view, manage, and cancel the subscription in your Apple Account subscription settings. Cancellation normally takes effect at the end of the paid period. Deleting Steel Notes or deleting your Steel Notes account does not itself cancel an Apple subscription. Purchase restoration, billing, taxes, refunds, revocations, grace periods, and billing retries are administered by Apple under Apple's applicable terms and policies. Except where law requires otherwise, refund requests must be directed to Apple.
We may change subscription pricing or included features. Apple will provide any notice or obtain any consent required for a price change, and we will honor access already purchased for the applicable paid period as required by law.
8. Apple-specific terms
These Terms are between you and Pitts Ventures, not Apple. Pitts Ventures, not Apple, is responsible for the App, the Service, maintenance and support, and addressing claims relating to the App, including product-liability, legal-compliance, consumer-protection, privacy, and intellectual-property claims.
Apple has no obligation to provide maintenance or support. If the App fails to conform to an applicable warranty, you may notify Apple, and Apple may refund the purchase price for the App, if any. To the maximum extent permitted by law, Apple has no other warranty obligation for the App. You must comply with applicable third-party terms, including your wireless-data agreement, when using the App.
Apple and its subsidiaries are third-party beneficiaries of these Terms. Once you accept these Terms, Apple has the right to enforce the Apple-specific provisions against you.
9. Suspension, termination, and deletion
You may stop using the Service at any time and may delete your account using the in-app deletion control. Account deletion is permanent and initiates deletion of cloud content and active account records as described in the Privacy Policy. Export anything you want to retain before deleting the account. Deleting the account does not cancel an Apple subscription.
We may suspend, restrict, or terminate your account if you materially violate these Terms, create risk or harm, fail to pay for a paid feature, abuse a trial or entitlement, or if action is required by law or a service provider. Where reasonably possible, we will provide notice and an opportunity to export Your Content, but we may act immediately when needed for security, safety, fraud prevention, or legal compliance.
Sections that by their nature should survive termination—including ownership, disclaimers, liability limits, dispute terms, and retained-record provisions—will survive.
10. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE, AI OUTPUT, AND THIRD-PARTY CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, NON-INFRINGEMENT, ACCURACY, AND AVAILABILITY.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS; THAT CONTENT WILL SYNC, REMAIN AVAILABLE, OR BE RECOVERABLE; OR THAT AI OR THIRD-PARTY OUTPUT WILL BE ACCURATE OR SUITABLE FOR YOUR PURPOSE.
Nothing in these Terms excludes a warranty or consumer right that cannot lawfully be excluded.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PITTS VENTURES AND ITS OFFICERS, MEMBERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, CONTENT, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE SERVICE, EVEN IF ADVISED THAT SUCH DAMAGE IS POSSIBLE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED US DOLLARS (US $100).
Some jurisdictions do not allow certain exclusions or limits. In those jurisdictions, these provisions apply only to the extent permitted, and your non-waivable statutory rights remain in effect.
12. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Pitts Ventures and its officers, members, employees, contractors, and agents from third-party claims, liabilities, damages, costs, and reasonable attorneys' fees arising from Your Content, your unlawful or prohibited use of the Service, your violation of these Terms, or your violation of another person's rights.
This section does not apply to the extent prohibited by applicable consumer law.
13. Governing law and informal resolution
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except that mandatory consumer-protection law in your place of residence continues to apply where it cannot be waived.
Before starting a formal proceeding, you and Pitts Ventures agree to try in good faith for 30 days to resolve the dispute informally. Send a written description of the dispute and requested resolution to admin@steelnotes.app. This requirement does not prevent either party from seeking urgent injunctive relief or filing an eligible small-claims case.
For disputes not subject to Section 14, the state and federal courts located in Palm Beach County, Florida will have exclusive jurisdiction, unless applicable law gives you a non-waivable right to another forum.
14. Arbitration and class-action waiver
Agreement to arbitrate. Except where prohibited by applicable law, you and Pitts Ventures agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court.
Exceptions. Either party may bring an eligible individual claim in small-claims court. Either party may seek injunctive or equitable relief in court to protect intellectual-property rights or address unauthorized access, misuse, or security threats.
Individual proceedings only. TO THE EXTENT PERMITTED BY LAW, YOU AND PITTS VENTURES MAY BRING CLAIMS AGAINST EACH OTHER ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF, CLASS MEMBER, OR REPRESENTATIVE IN A CLASS, COLLECTIVE, CONSOLIDATED, MASS, OR REPRESENTATIVE ACTION. Unless both parties agree, an arbitrator may not consolidate more than one person's claims.
Procedure. Arbitration may be conducted by video, telephone, written submissions, or in Palm Beach County, Florida, at the consumer's election, subject to the applicable AAA rules. The arbitrator may award the same individual relief a court could award. Judgment on an award may be entered in a court with jurisdiction.
30-day opt-out. You may opt out of this arbitration agreement by emailing admin@steelnotes.app within 30 days after you first accept these Terms. Include your name, account email, and a clear statement that you opt out of arbitration. Opting out does not affect any other part of these Terms.
Non-waivable rights and severability. This section does not apply where arbitration or a waiver of representative proceedings is prohibited by applicable law. If a court finds the class, collective, mass, or representative-action waiver unenforceable for a particular claim or remedy, that claim or remedy will proceed in court after all arbitrable matters are completed, and the remainder of this section will remain in effect.
15. Changes to these Terms
We may update these Terms as the Service or law changes. If a change is material, we will provide notice in the App, by email, or through another reasonable method at least 14 days before it takes effect, unless a shorter period is reasonably necessary for legal, security, or urgent operational reasons.
Changes apply prospectively from their effective date. If you do not agree to revised Terms, stop using the Service and delete your account before they take effect. Continued use after the effective date constitutes acceptance where permitted by law.
16. Miscellaneous
Entire agreement. These Terms, the Privacy Policy, and any purchase terms shown to you are the entire agreement between you and Pitts Ventures regarding the Service.
Severability. If a provision is found unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain in effect.
No waiver. A failure to enforce a provision is not a waiver.
Assignment. You may not assign these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, financing, acquisition, reorganization, or sale of assets.
No third-party beneficiaries. Except for Apple and its subsidiaries as stated in Section 8, these Terms do not create third-party beneficiary rights.
Contact.
Pitts Ventures LLC
719 North Rd
Jupiter, FL 33458
United States
admin@steelnotes.app